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PC Matic is a popular antivirus and security software provider that offers robust protection for your computer against viruses, malware, and other online threats. However, like any software, technical issues can arise from time to time. Whether you're dealing with installation issues, software bugs, or questions about your subscription, is there to help.
In this blog, we'll cover everything you need to know about how to contact team, including the crucial tech support phone number, and provide answers to some frequently asked questions (FAQs) to ensure you get the help you need.
When you need help with PC Matic, there are several ways to contact their tech support team. The most direct method is through their tech support phone number, but they also provide other convenient options for assistance.
PC Matic Tech Support Phone Number
To reach PC Matic’s tech support, call This phone number connects you with their support team, who can assist with troubleshooting issues, resolving technical problems, and answering questions about your software. Their tech support line is available Monday through Friday, from 9:00 AM to 5:00 PM EST.
In addition to calling their phone number, PC Matic also provides several other ways to reach tech support:
Live Chat: Available on their website for quick responses from support agents.
Email: You can contact tech support via email at for detailed queries or non-urgent assistance.
Help Center: The PC Matic website offers a comprehensive help center with articles, guides, and FAQs to assist with troubleshooting.
5 Frequently Asked Questions (FAQs) About PC Matic Tech Support
1. How do I get help with PC Matic installation?
2. What should I do if PC Matic isn’t detecting malware or viruses?
If you believe PC Matic isn’t detecting malware or viruses on your system, there are a few steps to take. First, ensure that your software is up to date. If the issue persists, contact PC Matic tech support for troubleshooting. They may suggest running a deep scan, checking for software conflicts, or other advanced troubleshooting steps to resolve the issue.
3. Can I get a refund if PC Matic isn’t working for me?
PC Matic offers a 30-day money-back guarantee if you're unsatisfied with the software or it's not working as expected. If you're within the 30-day window, you can request a refund by reaching out to tech support. Contact PC Matic tech support via phone or email to initiate the refund process.
4. What should I do if PC Matic is not updating or working properly?
If PC Matic isn’t updating or running properly, there may be an issue with your software, the update server, or your computer’s configuration. Start by restarting your system and checking your internet connection. If the problem persists, call PC Matic tech support at 1-855-392-9806 for assistance. They will help you resolve the issue by performing troubleshooting steps and ensuring your software is up-to-date.
5. Is PC Matic compatible with Mac computers?
At the moment, PC Matic is only compatible with Windows-based computers. If you're using a Mac, you won’t be able to install the software. There has been no official release for Mac compatibility, but you can always contact PC Matic tech support for the latest information regarding any potential plans to expand to Mac devices.
Conclusion
In addition to phone support, PC Matic also offers other ways to get in touch, including live chat and email, as well as a help center filled with useful resources. Don’t hesitate to reach out to their tech support team—whether it’s for troubleshooting, account questions, or software installation assistance, they are ready to provide the support you need.